The Role
As a Lettings Inspector, you will be responsible for arranging tenant property sign-ups. As you will be dealing mainly with DSS Tenants, you will be responsible for completing Tenant Housing Benefit Forms correctly and in a timely manner. Whilst prior experience in this type of role is not essential, some knowledge of Housing Benefit would be advantageous. Your role will also be spending each day visiting properties, meeting tenants, preparing and checking inventories. You will also conduct inspections and schedules of conditions for properties too. Dealing with Tenant queries and maintenance issues will also be part of this job role.

The Candidate
The ideal candidate should have a minimum of 3-6 months experience in property administration or lettings inspections. The candidate should have excellent organisational skills along with exceptional communication skills, both written and verbal. They should also be a confident individual who can work well under pressure and well within a team. The ideal candidate must be a strong, independently minded person that is able to use their own initiative to resolve situations. They must also carry a professional approach at all times.

This position offers an excellent opportunity to build a sales career in a unique environment and to gain experience in a specialised sector within the property industry. This role pays a basic salary of between £20,000 - £25,000, based on experience plus a commission structure of between £3,000 - £5,000 based on performance. The successful candidate must also hold a full UK driving licence and they will have access to a company pool car. Other benefits will include the use of a mobile phone.

Key Responsibilities

• Arranging tenant property sign-ups
• Completing Tenant Housing Benefit Forms
• Visiting properties and meeting tenants
• Preparing and checking inventories
• Conducting inspections and schedules of conditions for properties
• Dealing with Tenant queries and maintenance issues
• Ensuring gas, electricity and other relevant certificates are in place and up to date
• Contacting Tenants on tenancy renewals
• Booking property inspections and organising maintenance issue fixes that are raised
• Dealing with day to day property management queries

Knowledge & Experience

• High attention to detail
• Excellent organisational skills and diary management
• Ability to work on your own initiative, as well as part of a team
• Self-confidence and exceptional communication skills
• Experience and understanding of Housing Benefit and DSS Tenants is an advantage
• Experience in customer service or public relation based roles is also advantageous
• A full driving licence

Summary

• Role Type: Permanent
• Start Date: Immediate
• Location: Head Office - London, E10
• Department: Lettings
• Reports To: Lettings Manager
• Reference: OMLIHO-LL